Universe Bots

DISCOVER A NEW WORLD
OF OPPORTUNITIES
COMMUNICATIONS
WITH CUSTOMERS

A new generation of mobile
applications in the messenger

It's time to move
in the TELEGRAM

cross-platformity

Telegram developers have already made sure that the application opens and runs on all existing devices

No
authorization

No need to memorize logins and complex passwords - just turn on the messenger

No need to download

Most of your clients already have a messenger installed. No need to download additional applications

All in the cloud

Lack of additional resources to store information. Everything is in the cloud

Instant payback

Terms of development and implementation of the ready-made service are tens of times shorter than in an ordinary application

Maximum conversion

More than 90% of users will open and read your message

Absolute
freedom

All messages in the messenger are completely free

Availability at all times

Maximum usability from any device

Instant
delivery

Maximum reduction of time from the moment of sending to the moment of reading the content

THE MOST EFFICIENT ASSISTANCE To Reach YOUR Customers INFORMATION

QUICKLY INTEGRATE WITH CRM, ERP AND OTHER SYSTEMS

Integration with the company's business processes gives unique opportunities and simplifies user interaction with her services.

IDENTIFY AND VERIFY THE USER

Messenger verifies the user in the most convenient way without unnecessary confirmations by SMS and e-mail. The data is immediately transferred to the CRM. Verification has never been so easy and convenient!

ПРИНИМАТЬ ПЛАТЕЖИ

Интеграция с разными платежными системами дает возможность быстро и удобно для пользователя оплачивать товары и услуги прямо в мессенджере

ACCEPT APPLICATIONS, QUEUE AND NOTIFY STATUSES

By integrating the application with CRM or any other services, you can effectively accept applications or allow the user to automatically sign up for a service station or doctor

create GROUP CHAT

You can create group chats by client ID in your CRM. For example, by the status of a transaction or its geolocation, as well as to create a client-operator-executor chat, to transfer chats to other performers, saving all the history of correspondence in the CRM

AUTOMATE BUSINESS PROCESSES AND COMMUNICATION WITHIN THE COMPANY

Everybody has a smartphone, so now you have the opportunity to get to any participant of the process, at any time and get confirmation of the task, track the location and get feedback on a specific task

IDENTIFY AND TRANSFER GEOLOCATION

The messenger makes it very easy to detect user geolocation and send location data. And also to build routes. This feature is very useful for any task where you need to quickly determine a user's location or help the user find the right location

IT'S TARGETED TO DO TRIGGER MAILINGS

Integration with CRM allows you to effectively send any content to the user. You can filter the audience by the parameters from the client card. We offer to replace e-mail mailing with messenger mailing lists

INSTANTLY AND AUTOMATICALLY RECEIVE FEEDBACK ON A SPECIFIC SERVICE OR PRODUCT

Only in the messenger it is possible to evaluate the quality of the service provided upon the transaction. Introduce new KPIs in your business and be the first in your niche

COLLECT NEW METRICS

By integrating the application with CRM and Google Analytics, you will be able to collect metrics based on the user's activity, geolocation

NEW GENERATION MOBILE bot applications IN MESSENGER

Multilingualism to overcome language barriers 👩🏾‍🤝‍👨🏼

Language barriers have been a persisting obstacle  🚧  in any business or interpersonal communication. 

We have addressed this issue in our product and taken care of both the implementers and users of our mobile bot apps. 

Our bot apps support fully inbuilt multilingualism keeping the logic behind the apps. Changing the language is intuitive and simple to the user. Mailings and pop-up notifications inside the bot app automatically adjust to every user’s preferences. Today we offer eight available languages: 

  • 🇬🇧 English
  • 🇪🇸 Español 
  • 🇫🇷 Française
  • 🇩🇪 Deutsche
  • 🇮🇹 Italiana
  • 🇹🇷 Türk
  • 🇷🇺 Русский
  • 🇺🇦 Українська

If required, the system supports extension up to 24 languages. 

Additionally available options include enabling speech recognition modules 🗣 and automatic on-the-go translation during communication. 

We reduce another obstacle 🎳  on your way to increasing monetisation.  💸

Expand your opportunities with us! 😉

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👏🏾Let’s discuss the differences, shall we?

⁉️

What is WEB?

What is a chat bot?

And moving on to our centerpiece: what is a bot app? 

🌐WEB

We are all used to the fact that the website is an integral part of any business and an online representation of a company. Then an evolution happened and they began to create additional modules covering the needs of both the business and the end user. At a certain moment, the WEB, having run out of its capabilities in terms of functionality and security, ceased to satisfy modern businesses!

⁉️Why? We’re about to explain this below, just follow us alongt! 👇🏽

 

🦾Chatbot 

A virtual communicator capable of holding automatic pre-programmed conversations with the user in an understandable language using text or voice.

🤝The first commercial chatbots appeared in the early 2010s.

The technology behind chatbots was rapidly developing in 2014-2016 as specialized Bot APIs appeared in instant messaging apps. The Bot APIs enabled businesses to automate the dialogue with the user, but failed to become a must-have for many reasons.

💥Now, what is a bot app? 

The term Bot Application was first used in 2018 by the IT company Universe Bots. The year marked the differences between chatbots becoming more significant and obvious, and the user interface more closely resembling the classic mobile applications.

‼️Precisely how? 

– displaying the familiar touch interface in the form of multi-level push-button menus;

– featuring formatted texts using HTML tags;

– processing any media content;

– exchanging documents and geolocation data;

– enabling user authentication by phone number;

– accepting payments, and much more. ✅

We crossed the WEB Chatbot and the classic APP👇🏽 and got a true masterpiece in the form of the Mobile Bot Application.  👑

Gain a second wind for your business – just click right here!🎉

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Statistics and reporting.👇🏽

🤝Currently, reporting is a very important and accurate form of statistical observation.

 

📲Nowadays, in order to obtain statistical data or a report, one has to involve a group of people who spend a certain amount of time on sourcing data, which can often be found in a variety of sources, so as to ultimately provide it to you for analyzing and making certain decisions.

 

🎉Here we would like to introduce our model for generating statistics and reports.

 

🌐Owing to the ability of setting up detailed metrics about users in tandem with the unique metrics of your business processes, within one second, by clicking the REPORT button, you can generate a file in a convenient spreadsheet format for you, such as: Google Sheets (.CSV), Microsoft Excel (.XLSX) or by uploading via API to CRM / ERP systems.

  

You can get your report so effortlessly only with Universe Bots.❤️

Looking for more details? Click and find out!🦾




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👉What is a dashboard? 

A vivid example includes the dashboard of a car: all data is displayed in an understandable form and gets real-time updates so that the driver knows when to refuel, makes sure to buckle up or not to exceed the speed limit.

 

🤖A dashboard implies smart real-time reports, which help managers understand what is happening right now using certain indicators and groups thereof.

 

☝️A dashboard is a modern format for collecting and visualizing data sets. Essentially, it is an analytical tool featuring an intuitive interface for interactive communication with the user involving a huge number of constantly changing indicators. 📟 Powerful analytical tools process data, compare numbers and present customized on-screen visualizations to the user. 📟

 

⌨️In essence, a chart, a graph, a spreadsheet, and columns of numbers on papyrus are all related to the dashboard in a way. 📈The key difference between a dashboard is the dynamics and interactivity of the data provided to the user.

 

⁉️Who works with dashboards?

 

  • Marketers who analyze the effectiveness of advertising campaigns.
  • Salespeople who manage sales to fulfill the plan.
  • Executives and top managers who get quick key summaries on the desk and make managerial decisions.

 

‼️Dashboard goals

 

  • To make the visualization of data analysis results simple and clear.
  • To receive instant reports and observe the dynamics of business processes.
  • To build and instantly compare a hierarchy of data.
  • To highlight and continuously track key indicators for the company.

 

‼️Benefits of using dashboards

 

  • The ability to compare real-time blocks of information and get instant calculations in a concise customized form.
  • The modular system which allows to prioritize, remove or create new widgets depending on the priority of indicators for the company.
  • Optimized work with big data and data highlights as in ‘I looked, and the situation has cleared out.’

📊Press here if you want your business in the palm of your hand!

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🌐This icon has popped up on the desktops of all your gadgets.

🔥The IT company Universe Bots has created an excellent opportunity for you and your users to bring the bot application icon to the desktop of your device with one click.

🎉What was always considered an inaccessible dream has been implemented and made a reality both for you and your users 

 

Here is the takeaway: everything you send to your customers will be seen and read with a 99.9% probability🔥

 

😉And what we mean by the message you send to your users is covered in our next posts.

 

Subscribe and be trendy staying ahead of the competition. 🦾




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🦾In one of our recent posts, we drew an analogy between a generic dashboard and a car dashboard and this analogy was 100% effective. 

🖥Today we’ll explore integration of our Bot applications with CRM systems and draw another analogy.

 

📌We all know that in blood donation, it is vital to know the blood type and Rh factor. There are many variations and limited compatibility. There is only one universal blood type, the negative O, which can be transfused into any other blood type carrier.

 

That is what we’re all about! 👉🏽

 

🔐Our Bot Applications are that universal component that can and should be used to link existing CRM and other management systems.

 

🚀CRM is always discussed using a rather incomprehensible language, as if it were a hadron collider. In fact, this is an electronic system for managing a business, optimizing its processes and, as a result, increasing profits.

 

✅At any rate, such systems are not always convenient for mobile use. Switching from one system to another, uploading statistics, correcting them and generally working with such solutions inevitably leads to an increase in errors and the omission of important data. As a result, the bottom line is negative despite apparent optimization! 

 

🔥Owing to our universal product, and our ability to integrate with any CRM system or systems, we create a single point of entry with the display of real-time set parameters. Fast, efficiently and conveniently!

 

Be ahead of the competition and join us!

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Our history

Our company has been developing bot applications for over 3 years.
The basic directions – support of actions, sphere of services and sale.

We develop bot applications in the Telegram messenger in order to maximize the potential of this technology.

The main idea is to shorten the way of communication between the client and business, as well as to optimize development and marketing costs.

Our
Clients

Tabletochki Foundation
Community of Ukrainian Entrepreneurs
Ideas first
INTERNATIONAL HOSPITALITY AWARDS
selfish club
barometer
port fest
dream hostel
bayer
ukrainian marketing forum
business woman day

Contact us

Ukraine, Odessa,
per. Pedagogical 3/4, off.2

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